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section1-12 客房已满时2
1 we might have cancellations, could you call us again close to the date(day)?
3 we are very sorry ,sir , we hope you understand.
4 but we are fully booked for all temporary(?) room that night.
5 i afraid we don't have any information on room availability.
6 i see sir, we will do our best.
7 would it be possible to change the reservation day, or would you like us to put you on the waiting list?
8 it is not possible to change the day.
